Medical Background Investigations and Social Media

We Can Help Investigate Social Media and Insurance Claims

Picture of hand holding social media globe

Bosco Legal Services, Inc. offers Medical Background Investigations (MBI) for all types of clients. Medical Background Investigations compliment Social Media Investigations, in order to provide your clients with the strongest possible defense against insurance claims.

Claimants in personal injury cases may not always be upfront or truthful about the extent of their injuries and the medical expenses they allegedly incurred as a result. For this reason, it is sometimes necessary to have an independent third-party, like Bosco Legal Services, Inc., perform an investigation to ascertain the authenticity of these claims. Our teams have extensive experience with social media and insurance claims. 

By using Social Media Investigation techniques and obtaining medical records, we can help you determine whether a claimant is failing to disclose truthful information about his or her medical history.

Our services are compliant with the Health Insurance Portability and Accountability Act (HIPAA) and are conducted by highly skilled and experienced investigators. Since 1988, our skilled team has helped lawyers, insurance adjusters, secretaries and paralegals with investigations that would otherwise be extremely time-consuming and costly.

How Does a Medical Background Investigation Work?

There are many cases where it is necessary to conduct a Medical Background Investigation. For instance, if a claimant has limitations that do not appear to be connected with his or her accident, then it may be a good idea to conduct an investigation. Delays and gaps in treatment may also be a reason to consider an investigation into a claimant’s medical records. 

Social media information can also help with an investigation. We look at check-ins, reviews, photographs, and status updates for the claimant as well as for their family members and friends. We can even uncover crucial information on the page of a claimant’s friend or family member.

Medical records are essential for your case. We identify doctors’ offices, hospitals, pharmacies and other medical facilities where the claimant may have records by using proprietary databases and online sources. After conducting a review of the locations, we contact these facilities to ascertain whether the claimant received treatment. 

While we do conduct investigations on medical facilities  in the area where the claimant is known to live and work, we also go outside of his or her geographic area to obtain more information if it is necessary. We then prepare and serve subpoenas for medical records, and act as the deposition officer to obtain those records.

Our teams discover unknown or undisclosed medical information about claimants in the vast  majority of our investigations.

How are Social Media and Insurance Claims Connected?

Social media accounts provide detailed information on claimants – even if posts and accounts are private. Photos, check-ins and posts about activities can complement information obtained from a Medical Background Investigation. For instance, photographs could show a person who claims to have severe physical limitations from an accident performing a physically-demanding activity. This is just one example. 

Check-ins may also be important. If a person’s claim argues that he or she suffers from a severe physical limitation, but checks in at the gym, this information could be useful for mounting a defense against the claim.

Friends or family members of a claimant may have relevant information that can be useful for arguing against the validity of a claim. During our Medical Background Investigations, we provide a surface level Social Media Investigation that can find relevant information for your case. However, our more in-depth Social Media Investigation services are far more likely to uncover information that can help you overcome the validity of a claim.

We also ensure that any social media evidence we uncover is admissible in court under the Federal Rules of Evidence. There are several methods, such as top-of-the-line software, that we use to recover metadata that is necessary for including social media information as evidence. 

About Our Medical Background Investigators

Bosco Legal Services, Inc. uses experience, effective investigation techniques and advanced software to help attorneys, law firms, insurance adjusters and paralegals uncover vital evidence for their cases. With more than 30 years of experience, our teams can help with even the most complex cases. 

You can reach out to us personally to learn more about how we can help with a Medical Background Investigation or a Social Media Investigation. Call us at our main office by dialing (951) 289-5761. You can also use the contact form on our website.